Sponsored by miconex, in partnership with South Lakeland District Council
We had a great day of ideas, success and inspiration.
This was all provided for free by organisations working in town and city centres aroud the UK and from successful projects and retailers in or around Kendal. More than 40 delegates and speakers attended including BID managers, Councillors, Academics, entrepreneurs and town centre solution providers.
The day included a guided walking tour of Kendal and an innovative talk about linking regeneration with further education. As always networking was key and delivered positive outcomes on the day.
“The Networking opportunities of the event may have saved our local arts centre!”
– Anne Pierson
Venue – Kendal Town Hall, Kendal, Cumbria LA9 4DL,
Date – 14 May 2015 10.00 to 16.10
09.30 – Registration, networking and refreshments.
10.00 – Introduction and welcome: Alison Bowcott McGrath, Bo Concepts and R&T Board Member, TBD South Lakeland District Council), Colin Munro (MD, miconex)
10.15 – Alison Bowcott McGrath, R&T Board – Commercialisation of the High Street; Is your town centre or high street an asset or liability? Illustrated by case studies from Bo-Concepts
10.35 – Ronnie Brown, Managing Director, Blachere Illumination: Christmas Lights are Free plus update on £10,000 Revive and Thrive Christmas Lights competition sponsored by Blachere Illumination.
10.55 – Refreshments
11.05 – Maria Whitehead, Owner, Hawkshead Relish; Local Lake District business, Hawkshead Relish are a company that specialise in the artisan production of preserves, with a range of over 120 products. The company has recently been named as Best Exporter in the North West in the GREAT Faces of British Business competition (UKTI), and was the only specialist food producer to make the National Final in the export category. Overseas sales are now the fastest growing market for the company, and they are currently exporting to 35 countries across five continents.
11.25 – Jeff Caplan, MD, Storecheckers; Using Mystery Shopping and Market Research facilities to ‘Listen to your customers’ to generate visitor loyalty, longer dwell time and higher spends for your town centre.
11.40 – Colin Munro, MD, miconex: Using digital communications to support regeneration and experiences of rolling digital technology across Scotland
12.15 – TBD Economic Development Officer, South Lakeland District Council; Walking tour of Kendal town centre
12.45 – Free buffet lunch, kindly provided by miconex
13.20 – Jeremy Rucker, MD City Dressing Digital: Virtual graphics, smart windows and how augmented reality can enhance the shopper experience using music and history.
13.40 – Anne-Louise Perez, Imogen McIntosh, Directors, YourStreet: How the use of multi retailer prepaid gift cards can retain local wealth, increase dwell, connect local retailers and encourage exploration around a town.
13.55 – Louise Shrapnel, Kendal College: Linking town centre regeneration with further education. Using local colleges and universities for incubator space and supporting entrepreneurs.
14.20 – David Snelders, Owner, RTS Training; The Changing face of Retail
14.35 – Chitresh Sharma, CEO, Swipii; Swipii in Kendal
14.50 – Refreshments
15.05 – Jonathan Docksey, Owner, Design JD; “How can we find our way to the moon but get lost round the mall? – Wayfinding for town centres and BIDs”
15.20 – Spencer Hannah, owner, The Herdy Company – Herdy is a company specialising in design-based giftwares, with the designs based around the local Herdwick Sheep. They are currently a National Campaign Ambassador for the Do More Online campaign set up by Business is GREAT Britain (UKTI), and have recently won a Small Business of the Year award at an event run by Business In The Community. Herdy’s Ambassador role is in promoting the establishment of online retail for smaller businesses – Herdy’s e-commerce website launched in 2008, and they now sell through 350 retailers nationally, and are also looking at international sales.
15.40 – Helen Goodwin, Made You Look – The Importance of Window Display
15.55 – Hannah Bowden, CEO, Revive & Thrive Ltd – Pulling it all together. Collaborating solutions for an end to end experience and why it is now Time4Towns to compete
16.10 – Colin Munro, MD, miconex and Alison Bowcott McGrath, Revive and Thrive Board – Summing up and final words