Keynote Speakers from all across place management


Meet the amazing line up of speakers all from various areas of place management at the Revive & Thrive Legendary Places and Spring Conference


Andrew Cooper, Chief Executive at Leeds Business Improvement District (Leeds BID)

Andrew Cooper is Chief Executive of LeedsBID (Leeds Business Improvement District), a business-led not for profit organisation, voted for by the city’s businesses. He is responsible for leading the work of LeedsBID as it invests more than £12 million during its first term through an aspirational and exciting project plan to transform Leeds city centre.

Andrew, who hails from Nottingham, has a strong background in business and retail, and an extensive working knowledge of the important work of BIDs in this country. Prior to his move to Leeds, Andrew was Chief Executive of the Bath BID for eight years and credited with putting Bath on the map through a host of high profile business events.

Andrew started his career at Boots head office in Nottingham where he heldPlace Management Conference a variety of posts ranging from retail distribution to marketing and operations, before moving into town/city centre management at Strafford-upon-Avon and Bath.


Jerry Schurder BSc FRICS FIRRV, Head of Business Rates for Gerald Eve

Jerry is Gerald Eve’s Head of Business Rates with responsibility for co-ordinating and organising the partnership’s extensive rating business.

Jerry’s expertise is recognised by the key industry, trade and think tank organisations who regard him as the leading independent advisor to industry in the debate with government. He is:

  • A member of the RICS’ influential Rating and Local Taxation Policy Panel, of which he was Chairman from 2000 to 2005 and a past President of the Rating Surveyors’ Association.
  • Regularly called on to assist the British Retail Consortium, CBI, Federation of Small Businesses, the British Property Federation, REVO, London First and the Business Centre Association to inform their policies on business rates as well as assisting with government lobbying
    • A regular conference speaker on business rates


  • A member of the Valuation Office Agency’s Professional Bodies Liaison Group and the Valuation Tribunal Users’ Group

Jerry has been with Gerald Eve for over 30 years and has experience in most property sectors


Jez Hall, Director Shared Future CIC

I have a deep ongoing commitment to developing the capacity of individuals, community groups and social enterprises and to promoting the benefit of a more participatory democracy. My work through Shared Future CIC allows me to follow my professional passions, through the variety of projects we do. Currently I’m leading on business development and partnerships at Shared Future CIC, a social enterprise consultancy I helped found in 2009, and I also do lots of the direct delivery of our projects.

Just one example is Participatory Budgeting (PB). I coordinate PB Partners, a team of participatory budgeting experts, I’m on the steering group for the UK PB Network, and the advisory board of the North American PB Project. Participatory budgeting is recognised worldwide as an effective way for empowering local communities and a model of best practice in public and democratic engagement.

But I have lots of other professional interests. I have recently been working with the Greater Manchester Centre for Voluntary Organistion (GMCVO), developing a new community renewable energy project. I’m currently a director of the Social Enterprise Network for Lancashire. Previously I was employed by Lancaster University Management School, specialising in social enterprise research and development.Jez speaks on what is participatory budgeting

Before that I spent over 10 years working as a project development officer for an architecture charity, supporting community groups on developing capital projects such as new parks, youth centres or even saving heritage buildings. Providing group facilitation, project management, technical advice, and business planning expertise to community organisations. Undertaking feasibility studies and training where needed in community building management or social impact measurement.

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Between 2005 and 2007 I was a non-executive director of a North West Primary Care Trust, which coordinated over £500m of public spending annually to run health services across the central area of Manchester. In 2012 I worked for the University of Westminster as a research associate for an international database and portal sharing information of citizen participation initiatives around the world.

Outside of Shared Future I work independently as a freelance consultant, gaining international experience working with organisations such as the World Bank. I’ve travelled widely to international conferences and written for and contributed to academic research on social and democratic innovation. Through Shared Future I have participated in a number of international learning exchanges, and we frequently partner with organisations and individuals doing similar work and with a common interest in innovative and ethical business.

Wherever you live I think it’s important to be active within a community, aWhat is participatory budgetingnd in a voluntary capacity. For example, I’m involved in the transfer of a very attractive public library building to a community-based management group that wants to create a new centre for arts and culture. I’ve been chair of a neighbourhood association, and once stood to be a local councillor. I like to take part in making a positive change to a community, an organisation or a person, and through that contribute to the wellbeing of others.


Joe Barratt, The Teenage Market


Kim Cassidy is Professor of Services (Retail) Marketing at Nottingham Business School, Nottingham Trent University UK.

She is also the Academic Director of the National Retail Research Knowledge Exchange Centre which has been recently established at NTU to help maximise the impact of academic research on the retail industry.

Kim Cassidy is Professor of Services (Retail) Marketing at Nottingham Business School, Nottingham Trent UniversityAlong with Bill Grimsey, the Retail Director of NRRKEC, Kim is particularly keen to champion research which is helping to transform our town centres. She has recently worked on two research projects funded by the Economic and Social Research Council focused on improving the links between academic research, policy and practice. The most recent, the Retail Sector Initiative (RSI) involved supporting impact activities of 15 collaborative retail research investments. Three of these were directly connected to place management.

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The first was a collaboration between the University of Cumbria and Books Cumbria Limited enabling independent retailers in collaboration to develop sophisticated e/m/Omni- commerce activity via an online ‘Independent Retailer Department Store’ and a ‘Carlisle Market Place’ app. The second, ‘The High Street UK 2020’ was a collaboration between Manchester Metropolitan University and the Institute of Place Management and SpringBoard and involved developing a model of retail centre change to assist town centre forecasting and planning. The third was a project led by, project, led by the University of Liverpool who in collaboration will be working with the Local Data Company establishing a measure of the ‘e-resilience of British Retail Centres’. 

Through this work Kim has developed an extensive network of contacts engaged in retail practice, policy and academic research. She is a member of the academic group of the Future High Streets Forum (led by James Lowman from the Association of Convenience Stores) and sits on the Future Retail Working Group along with representatives from DCLG, Innovate UK, KTN, and the ESRC. In 2017, Kim will be presenting a learning live pod session at Retail Week Live entitled  ‘How can we better innovate on the high street to shape the future retail landscape?’ 

Other aspects of her personal research focus on customer service in public and private sector organisations. This includes work on customer-to-customer interactions, experiential consumption, (working with colleagues from the Performing Arts) and customer knowledge and learning styles. Kim has worked as an academic at a number of Universities in the UK including, Liverpool, Durham and Sheffield. She is on the Editorial Board of the Journal of Services Marketing and a member of the ESRC Peer review college. She has publications in the Journal of Service Research, Journal of Business Research, Journal of Marketing Management, Journal of Services Marketing, European Journal of Marketing and the International Journal of Service Industry Management. Prior to joining academia Kim worked in management with Marks and Spencer Plc and Pedigree Petfoods and maintains a keen interest in applied retail research. She generally publishes under her maiden name of Harris.   

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Robin Osterley, Chief Executive Officer of Charity Retail Association

Robin Osterley joined the Association as Chief Executive in November 2015. After an early career in IT, he moved into the third sector and has some 20 years experience of running membership organisations with a charitable purpose, including sports campaigning organisation Supporters Direct and the largest arts umbrella group in the country, Making Music. He has sat on numerous Government committees and forums, and does a great deal of local volunteering in his “spare” time.


Simon W. Quin, Director and Visiting Professor at the Institute of Place Management at Manchester Metropolitan University.

The Institute is the international professional body serving people working to make places better ( Simon has a particular focus on the sustainability of town and city centres and the future of public markets. He is also Practitioner Editor of the Journal of Place Management and Development.

He is a former economic development consultant and was co-author of the influential Vital and Viable Town Centres: Meeting the Challenge published by the UK Government in 1994. He was a Town Centre Manager for ten years, initially in Romford and then Reading, before becoming Chief Executive of ATCM (then the Association of Town Centre Management). Simon spent six years as a Board Member of the Washington DC-based International Downtown Association (IDA) and of Town Centre Management Europe (Tocema). He has also served on the Board of the Retail Markets Alliance, the National Skills Academy for Retail, and Best Bar None.

Simon has an MA in Jurisprudence from the University of Oxford and an MSc in Place Management from Manchester Metropolitan University. He is a Fellow of the Royal Society of Arts, a Senior Fellow of the Institute of Place Management, and serves on the New York-based Project for Public Spaces Placemaking Leadership Council. He was awarded the 2010 Premio Internacional by AGECU, Spain. He speaks and writes regularly about aspects relating to market, town, city and place management, and has presented on the topic in more than twenty countries.


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