Revive & Thrive’s Expert Panel

Place Management Support from Revive & Thrive

Revive & Thrive has numerous levels of place management support available for Revive & Thrive Members.

In addition to Revive & Thrive’s networks and memberships and various connections across all disciplines of place management, support is never far away via – 

This place management passionate group of professionals are to complement the support above by offering their place management experience and knowledge for free to Revive & Thrive Members.

Whether you want a simple answer to a straightforward question or an opinion on policy change submit your question by  email or call 03330 124285


Meet our Place Management Support Experts


Jean BallJean Ball – Events

Jean Ball MIPM has lost count of the number of events she has helped to deliver over a career which has included; at least 12 Christmas Switch-ons, 3 Ceramics Festivals, 11 Opera Festivals, the 2012 Olympics & Paralympics, 3 Tour of Britain cycle stage finish events, Literary Festivals, Sculpture Trails, an open top bus tour for a Premiership Football Team, a Light Night with 30 venues, exhibitions at London’s Earls Court and Madison Square Gardens in New York, opera and education tours, community fairs, farmers markets, a black tie reception at the House of Lords, a fundraising concert in the Painted Hall at Chatsworth House, conferences, seminars and workshops for adults and children.

She has established annual and bi-annual events that continue to prosper for many years and developed sustainable programmes that ensure fresh engagement and benefits for businesses and communities.

Jean’s ability to bring together the partners and elements needed to identify, create and deliver great value events is impressive. As a freelance consultant, Jean supports people, partnerships and places to deliver positive disruptions that entertain, change perceptions, attract new visitors, and help to reverse decline.


Revive & Thrive Place Management Founder and Managing Director

Mark Barnes – Solutions for Places, Town Centre Management and Partnership Working

Mark Barnes has a wealth of knowledge from his many years working with and in UK’s places all across the country. His experience includes town centre management from a delivery perspective as well as working with managers to identify solutions.

Mark has become expert at using his network of connections around the country to deliver results and pull together best practice where places have issues that need addressing.

Mark offers place management support in a number of ways to address threats and opportunities in a place and remains committed to finding and offering solutions to the problems being faced by the UK’s town and cities, whatever the problem may be, using his knowledge of the latest trends and developments in place management as well as his innovative, collaborative and creative approach.

Prior to starting Revive & Thrive, Mark was best known for his work on place based loyalty and, thanks to the fantastic people that he now works with through Revive & Thrive, both towns and solutions providers, he can offer advice and support on a wide range of regeneration disciplines.


Mark Brodermann

Mark Brodermann – Digital Communications for Places

Mark is a specialist in mobile digital directories providing real-time information, communication tools, offers, vouchers and loyalty rewards, through our bespoke software management platform. Giving places and their retailers the ability to improve their customer communications, offers and marketing.

Mark’s background is as an Operations Director having worked in organisations ranging in size from FTSE 100 companies to Start Ups. Mark understands the importance of technology providing the solution(s) for the customer.


Place management passion - Alison Bowcott-McGrathAlison Bowcott-McGrath – Commercialising the high street and use of space.  

Alison is not just an expert in imaginative use of space in our centres.  Alison is passionate about all elements of place management and has experience from a number of UK places.

Alison is a long time advocate of the commercialisation of the high street and supporting places to build their own sustainable future.

More detail to follow….


Ronnie BrownRonnie Brown – Experiences for places and festive lighting

It won’t surprise you that I will want to share my passion for Christmas Lighting and exciting experiences for places with you.

No company is doing more than Blachere to highlight the opportunities for places by making everyday trips to town, city and shopping centres memorable.


Jeff CaplanJeff Caplan – Retailer mystery shopping and creating retailer awards

Born out of a passion for good Customer Service, I have become a respected player in the field of Mystery Shopping, Market Research & Training to improve customer satisfaction and in turn revenue for clients.

More detail to follow….


Profile Photo - Jonathan -Docksey - Nov-2013Jonathan Docksey – Wayfinding in a Place


Jonathan has a much sort after degree in Information Design, specialising in research and wayfinding. This means he has great knowledge and expertise in the research of how people move around the built environment. Jonathan has been sort after for specialist wayfinding consultancy projects.  As well as being repeatedly asked to work with other public sector organisations.

Utilising this knowledge, he leads in the development of consistent and coherent solutions, which meet all aspects of the brief outlined by the client.  Jonathan’s work demonstrates his expert knowledge in design principles such as typography, layout, pictogram design, map design and colour composition.


Helen (2)Helen Goodwin – Visual Displays


Helen has worked in display for her entire career. She trained at the College for the Distributive Trades in the heart of London’s West End where she gained the British Display Society’s Advanced Level Diploma in Visual Display and Window Dressing.

Helen’s first job was working as part of the display team for DH Evans in London’s Oxford Street where she worked with the entire range of merchandise from throughout the store both in the windows & interiors.

After a couple of years she started her own Visual Design Consultancy first working in London and then in York. Helen has been designing & installing window displays for retailers both large & small and is now running Made You Look! where she trains retailers in the art of basic display.

“I can still remember the magic & drama from theatrical window displays which inspired me to follow this career so many years ago. I am passionate about not letting this art die.  I like to help retailers to look their very best at all times to give them their greatest chance on the High Street.”


Chris GregoryChris Gregory – Town Centre Partnerships

Chris brings extensive experience of Town Centre Partnerships to the panel, having worked as a Town Centre Management practitioner for over 15 years within a number of diverse locations.
This has include the creation of three Town Centre Partnerships from inception, as well as the development of several others into voluntary membership organisations comprising over 100 businesses.
As well as a career encompassing Town Centre Manager and Business Improvement District (BID) Director roles, Chris has also developed and led award winning projects including events, marketing campaigns and place management plans and maintains a cutting edge knowledge of the industry.

An accredited Business Trainer, Chris is also an active member of the Association of Town & City Management, the Institute of Place Management and of Revive & Thrive.


 Noel JamesNoel James – Historic Towns

As Director of Historic Towns, Noel has an unrivalled experience of issues and opportunities that arise from living and working in the UK’s historic towns.

More detail to follow….



Steph James

Steph James – Town management and community engagement

Steph has 10 years experience in town management and is passionate about the health of High Streets and seeing town centres thrive. Steph has experience of marketing, events management, local government, public realm projects, managing markets and regeneration projects.

She loves a challenge and always approaches a problem with a can do attitude and a smile.  Community engagement is a speciality and many of her events are run in partnership with the local community in Maidenhead. Steph has vast experience of event management from small scale high street events to Festival, outdoor cinemas and Christmas lights events.

She has lots of experience with working with people in various situations from running a busy town centre bar to working with community groups to help solve problems with anti-social behaviour in their neighbourhood.


Alison John

Alison John – Pop Up Shops

Alison started her career as an apprentice designer in Southampton and later at Director level for companies in Bournemouth and London, and set up Yellow 16 years ago to provide profession interior design services to the commercial, leisure and retail sectors.  Her past clients include, Thomas Cook, the MOD, Lloyds Bank and many smaller independents.

Armed with a diploma in marketing, Alison set up Space Qube 4 years ago to service the growing trend for pop-up shops both for retail and marketing activity, and since it’s formation, Space Qube has established pop-up space for tenants as well as organising and running first hand, pop-ups for the Hampshire Food Festival. This hands on experience has been invaluable for understanding the pop-up process and skill set required to set up and offer place management support on both on pop-up and long lease retail.


sven-big-mugshotSven Latham – Place based data and KPIs

Sven Latham analyses town centre performance, and is constantly exploring new ways to measure and understand our towns and cities. Sven supports BIDs and Town Teams throughout the UK, using data to see the impact of events and changes, and to help those teams share lessons learnt and improve their effectiveness.

Sven’s former roles include software, information and project management for UK and overseas organisations. He is a passionate speaker on the subjects of data privacy and security, and is actively involved in the development of new technologies, counting and monitoring systems.


Matt PowellMatthew Powell – Business engagement, partnership development and BIDs

Matt has worked in Town Centre Management and BIDs for over a decade in places as diverse as inner-city Bristol, rural Cornwall and suburban Birmingham.  Since joining Revive & Thrive, that experience has helped Matt to help communities across the country find solutions to their problems, from town partnership development and business engagement to BID development and delivery.
Having chaired a citywide network of Town Centre Managers in Birmingham and conceived a BIDs Academy for the city, Matt has a wealth of knowledge on all legal, technical, procedural, consultational and aspirational elements of BID development and is experienced in working with local authorities, business groups, individual businesses, the media and other stakeholders who have a role to play in developing and running BIDs.
Delivering a recent yes vote in the new Hastings Business Improvement District and Hexham Business Improvement District and offering interim management of Chippenham Connected BID, Matt’s place management support has a focus on BIDs. 


David SturdyDavid Sturdy – Footfall, KPI and data

I have been a footfall industry professional for the best part of 20 years and have an in depth understanding of all technologies used for the counting and tracking of footfall. By combining this expertise with my knowledge of the Retail & Real Estate Industries I am able to offer my clients real insight on performance and productivity through the delivery and analysis of industry specific Key Performance Indicators.